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Immediate Sign-up Discount: Get 10% off your first order! Free logo pin badge with purchases over $60 USD

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Return Policy


  • Since the product is a customized item, the following items will not be accepted for return or exchange:(1)personal customized jewelry items (2)products that are engraved according to customer needs (3)custom size, color or material item

  • Based on hygienic considerations, earrings and Grillz collections can not be returned or exchanged.


  • returns and exchanges may be unconditionally processed within seven days from the date of arrival, overdue not accepted.
  • Returned products must be unworn and in sellable condition. Damaged, worn, or modified products (scratches, personalization, etc.) can not be returned.

  • Non-product defects, consumers are responsible for shipping costs.
  • If there is a need for an exchange, the consumer is responsible for all shipping costs.The price of the exchanged item needs to be the same or higher than the price of the original ordered item.If there is difference, the amount of the goods will be recalculated.
  • Please carefully package the item you are returning in its original packaging (Includes all bonus items). It must be presented in its original packaging.

  • Consumers need to take the initiative to ask the shipping company for a receipt and keep it properly.If packages lost, stolen, or damaged in transit can not be replaced or refunded.

  • The brand side will receive the returned goods and confirm that they are correct, and refund or resend within 15 working days

  • The refund amount will be refunded according to the product amount in the order.Shipping will only be refunded in the case of defective products.

If you need to return or exchange, please feel free to contact us:
Instagram : trsrzn
In addition, you can also contact us on the website