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Delivery Policy

*SHIPPING INSTRUCTIONS

We will provide the following fast and convenient logistics and transportation services for consumers to choose.

PREORDER INSTRUCTIONS：

If the item is not in stock and requires pre-ordering, the brand will contact the consumer promptly after placing the order to notify them. Pre-ordered items will be shipped within 14 days.

THE ORDERS IN TAIWAN：

7-11 Pickup only
7-11 Pickup and pay in store
Family Mart Pickup only
Family Mart Pickup and pay in store
Tcat - Room Temp.

THE ORDERS FROM ABROAD：

SF EXPRESS
INTERNATIONAL EXPRESS MAIL SERVICE

＊TRANSPORTATION REQUIREMENTS

Products in stock will be shipped before 22:00 (GMT+8) every day. If the order is out of stock, it will usually be shipped within 7 days. If there are special circumstances, we will contact the customer and inform the estimated shipping time.
For orders of multiple products, if there are out-of-stock products or pre-ordered products, we will deliver them together after the products are complete. If the customer needs us to deliver the products in stock first, The customer can also contact us, but you may need to pay Additional shipping charges.
When the order is placed and successfully shipped, the brand will send you an email containing the package tracking number. If you do not receive the email within a week, please contact us.
The package will be shipped according to the information you filled in on the checkout page. Please make sure your address, name and phone number are complete to avoid logistics delivery failure due to discrepancies in information.